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Acceptance Of Terms

By accessing or using the ConnectMyClean website and services, you agree to comply with and be bound by these Terms of Service. If you do not agree with these terms, please do not use our website or services.

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About ConnectMyClean

ConnectMyClean is a platform that connects homeowners with independent cleaning professionals. ConnectMyClean facilitates scheduling and communication between customers and cleaners but does not directly provide cleaning services.

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Independent Cleaning Professionals

Cleaning professionals using the ConnectMyClean platform operate as independent contractors. They are not employees, agents, or representatives of ConnectMyClean.

  • Performing cleaning services professionally
  • Providing their own equipment and supplies
  • Maintaining necessary licenses or insurance
  • Ensuring the quality of their services

ConnectMyClean does not supervise or control the work performed by independent cleaners.

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Booking Services

When you book a service through ConnectMyClean:

  • You agree to provide accurate booking details
  • You agree to allow the assigned cleaner access to the service location
  • Service times may vary based on availability and scope of work
  • ConnectMyClean may charge a service or platform fee for facilitating the booking
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Payments

Payments for services may be processed through third-party payment providers integrated with our platform. Customers agree to pay the quoted or agreed-upon service amount, including any applicable fees. Deposits may be required to confirm bookings.

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Cancellations

Customers may cancel or reschedule bookings within a reasonable timeframe. Late cancellations may be subject to cancellation fees depending on the circumstances and cleaner availability.

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Limitation of Liability

ConnectMyClean is not responsible for property damage caused by independent cleaners, disputes between customers and cleaners, or loss or damage to personal property during cleaning services.

Customers and cleaners are encouraged to communicate directly regarding any service concerns.

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User Conduct

Users of the platform agree not to:

  • Provide false information when booking services
  • Use the website for unlawful purposes
  • Harass or threaten cleaning professionals or customers

ConnectMyClean reserves the right to restrict or terminate access to users who violate these terms.

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Changes to Terms

ConnectMyClean reserves the right to update or modify these Terms of Service at any time. Continued use of the website after updates indicates acceptance of the revised terms.

Questions? We’re here.

If you have any questions about this Privacy Policy, reach out anytime. A real person will get back to you.

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Company

ConnectMyClean

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Service Area

Mobile & Baldwin County, Alabama